Polyclinic standards
Client Management
Reception services, call centre, SMS notifications, online portal - all this is available to our clients as part of their time management.
Treatment schedule within 24 hours
The client is provided with a treatment appointment for acute deterioration of his/her health condition within 24 hours.
English speaking staff
Our clinic boasts English-speaking staff who are ready to provide expert assistance to clients without any language barriers.
Agreeable atmosphere
A luxuriously furnished waiting room with client WIFI is available to all our clients. Clients with a higher level of care have access to the lounge.
Priority examination dates
Appointment with a specialist in our polyclinic within 14 days. Appointment with a specialist in our external network within 21 days. In case of acute deterioration of the client's health condition within 24 hours.
Parking in the building
Parking in the polyclinic's own car park multiplies the comfort of the client coming for the examination.
A team of quality experts
Our team of specialists is an experienced team of professionals with many years of experience. Mutual cooperation between doctors, nurses and other staff is the key to the satisfaction of our clients.
Minimum waiting time
Despite the pleasant environment of our reception, we do not keep our clients waiting for long periods of time. We monitor the long-term average patient waiting time in the waiting room, which is at 15 minutes.
Sufficient time for examination
We are keeping track of specialist workload and capacity. Our specialists have as much time for the client as they need.
Individual approach
You are not just a number in the system for us. Every client has their own needs. We focus on the person, not just their health problem.